FAQ's
Welcome to our FAQ page. Here you'll find quick answers to the most common questions about our store Shopping Easy.
1. What kind of products do you sell?
We offer a carefully selected range of innovative and practical gadgets designed to make everyday tasks easier. Our inventory includes home essentials, personal tech, lifestyle accessories, and trending online finds.
2. Are your products tested for quality?
Yes. We thoroughly vet our suppliers and test many of the products ourselves to ensure they meet our standards for functionality, durability, and user satisfaction.
3. Where do you ship from?
We ship from multiple fulfillment centers worldwide to ensure efficient delivery. The location depends on the product and your shipping address.
4. How long does shipping take?
Shipping typically takes 7–15 business days, depending on your location. You’ll receive a tracking number once your order has been processed.
5. How can I track my order?
After your order ships, you’ll receive an email with a tracking link. You can also track your order anytime through our Order Tracking page.
6. What is your return policy?
We accept returns within 30 days of delivery for most unused and unopened items. For detailed information, please see our Returns & Refunds Policy.
7. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, contact us within 7 days of delivery. We'll arrange for a replacement or refund as quickly as possible.
8. Do you offer customer support?
Yes. Our customer support team is available Monday to Friday, 9 AM to 6 PM (GMT). Feel free to contact us via our Contact Us page or email us at support@shoppingeasy.com.
9. Do you offer discounts or promotions?
We regularly run exclusive deals and limited-time offers. Sign up for our newsletter or follow us on social media to stay updated.
10. Is my payment information secure?
Absolutely. Our store uses encrypted SSL security and trusted payment gateways to ensure your personal and payment information is fully protected.